Clear guidance for allied health professionals and support workers on NDIS registration, worker screening, and Code of Conduct obligations.
An overview of what's generally expected of professionals working with NDIS participants. Specific obligations depend on your role and service type.
Anyone working with NDIS participants in a role assessed as requiring screening must hold a valid NDIS Worker Screening Check clearance. We ask professionals to have this in place, or in progress, before placement.
Some services can only be delivered to NDIS-managed participants by a registered NDIS provider. We help you understand whether your service type requires formal registration.
All NDIS workers and providers are expected to comply with the NDIS Code of Conduct, covering respectful, safe, and competent service delivery and the reporting of concerns.
Professionals working with participants under 18 are required to hold a current Working With Children Check (or equivalent) for their state or territory.
We ask allied health professionals and support workers to maintain current professional indemnity and public liability insurance appropriate to their role.
Understanding your obligations for reporting incidents and handling complaints in line with NDIS Commission requirements.
Register with us and provide details of your qualifications, registration status, and relevant checks.
We review the documentation you provide against the compliance requirements relevant to your role.
We ask professionals to keep us updated as checks, registrations, or insurance renew or change.
NDIS registration and screening requirements are set and enforced by the NDIS Quality and Safeguards Commission and relevant state or territory bodies, and they do change over time. The information on this page is general in nature. We encourage every professional to confirm their current obligations directly with the NDIS Commission or their professional association before commencing work with participants.
Not necessarily. Registration is required for services delivered to NDIA-managed or agency-managed participants, but professionals can often work with self-managed or plan-managed participants without full NDIS registration. We can help you understand which category applies to your situation.
It's a national check specific to the disability sector, required for anyone in a role assessed as requiring screening under the NDIS Practice Standards. If your role involves more than incidental contact with NDIS participants, you will generally need a clearance. Check the current requirements with the NDIS Quality and Safeguards Commission or your state screening unit.
You must notify us as soon as possible if any compliance document lapses or is at risk of lapsing. We may need to pause a placement until renewed documentation is provided, in line with NDIS requirements.
The NDIS Code of Conduct is published by the NDIS Quality and Safeguards Commission. We recommend reviewing it directly on the Commission's website, as requirements are set and updated by the regulator, not by Puzzle to Paddock.
We ask professionals to provide evidence of their own registration, checks, and insurance, and we may verify this against public registers where available. Maintaining current compliance remains the responsibility of each individual professional or provider.
Register as a professional and our team will guide you through the compliance and verification process.