About Puzzle to Paddock

From au pairs to NDIS support, we connect your family with the right care providers who understand your unique needs.

500+
Families Served
150+
Trusted Professionals
98%
Satisfaction Rate
24/7
Support Available

Our Story

Founded in 2019 by a mother who struggled to find quality NDIS support for her own child, Puzzle to Paddock was born from personal experience and genuine need.

We recognized that finding the right care shouldn't be like solving a puzzle – it should be a clear path from your needs to the perfect solution. That's why we created a platform that connects families with carefully vetted professionals who truly understand the journey.

Puzzle to Paddock team working together

Our Values

The principles that guide everything we do

Compassionate Care

Every family deserves personalized, empathetic support tailored to their unique needs and circumstances.

Trust & Safety

Rigorous vetting processes and ongoing support ensure the highest standards of care and reliability.

Community First

Building lasting relationships between families and professionals based on mutual respect and understanding.

Meet Our Team

Passionate professionals dedicated to supporting Australian families

Sarah Mitchell

Sarah Mitchell

Founder & CEO

Former NDIS support coordinator with 15+ years experience in childcare and disability services.

Dr. James Chen

Dr. James Chen

Head of Clinical Services

Pediatric occupational therapist specializing in neurodevelopmental support and family-centered care.

Emma Rodriguez

Emma Rodriguez

Family Support Manager

Experienced nanny and early childhood educator passionate about connecting families with quality care.

Ready to Find Your Perfect Match?

Join hundreds of families who have found their ideal care solutions through Puzzle to Paddock